Service Suspension Form
If you are going on vacation or need to suspend service for a period of time, please fill out the form below. We appreciate notice at least a week in advance!
Your account will be reimbursed for any weeks you do not use service (no pick-up or delivery) less a $5 rental fee if you notify us by 2 P.M. on the day prior to your delivery day. You will see the reimbursement as a credit on your next billing. Dirty diapers should not sit around for more than 1 week due to staining, please plan accordingly and contact us if you have a special circumstance. You have the option to wash diapers at home or on vacation (see diaper care instructions). For suspensions longer than 4 weeks, we will pick up the diapers and re-deliver them when you are ready to resume service.