temporary suspension form

If you are going on vacation or need to suspend service for a period of time, please fill out the form below. We appreciate notice at least a week in advance!

You will receive a coupon credit to our online shop on the 5th of the month following your suspension date(s). Review the suspension guidelines below to be eligible for the credit.

  • Suspension credit is only applied when there is no pick up and no delivery.
  • Suspension form must be submitted by 12 PM on the business day prior to your delivery day.
  • Dirty diapers should not sit around for more than 1 week due to staining, please plan accordingly and contact us if you have a special circumstance. You have the option to wash diapers at home or on vacation (see diaper care instructions).
  • The coupon code can be used for retail purchases only.
  • How is the credit calculated?
  • For suspensions longer than 4 weeks, we will pick up the diapers and re-deliver them when you are ready to resume service. You will not be billed for the weeks that service is paused (pick up and redelivery count as service weeks).

First and Last Name:
Email Address:
Delivery to Skip:

Anything else we need to know?: